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Privacy Policy – Sleepr

Effective Date: January 15, 2025

At Sleepr, we respect your privacy and are committed to protecting any personal information you provide while using our mobile application for sleep tracking and improvement. We understand the sensitive nature of your sleep and health information, and we're committed to keeping your information secure.

1. Information We Collect

We may collect:

  • Personal information: name, email address, and contact details (if provided).
  • Sleep data: sleep patterns, wake-up times, sleep duration, and photos you take when you wake up (processed for sleep analysis).
  • Usage data: information about how you use our mobile app, features, and tools.
  • Habit and goal data: sleep habits, weekly goals, and progress tracking information.
  • Device information: device type, operating system, and app version for technical support.
  • Payment information: processed securely through in-app purchases via App Store or Google Play Store (we do not store financial data directly).
  • App interactions: data about your use of wind down rituals, sleep tracking, and habit building features.

🔒 What We DON'T Collect:

  • Medical records or official health documents
  • Financial information beyond payment processing through app stores
  • Location data (unless explicitly enabled for location-based features)
  • Biometric data beyond sleep tracking photos you voluntarily provide
  • Third-party health app data (unless you explicitly connect and authorize such integrations)

Important: We collect only the information necessary to provide you with personalized sleep tracking and improvement guidance. We do not collect, store, or process sensitive personal health information beyond what is required for our sleep tracking services. All sleep data is used to provide recommendations and improve your sleep quality. When you use AI-powered features, your data may be shared with third-party AI providers for processing - please see the AI Provider Disclaimer section below for more details.

2. How We Use Your Information

We use your information to:

  • Provide personalized sleep tracking and improvement recommendations based on your sleep patterns.
  • Generate science-backed suggestions for improving your sleep quality and quantity.
  • Create customized wind down rituals and sleep schedules tailored to your preferences.
  • Track your progress toward weekly sleep improvement goals.
  • Send personalized reminders for sleep schedules and bedtime routines.
  • Manage your account and subscription services.
  • Process payments securely through in-app purchase systems.
  • Improve our mobile app and provide better user experiences.
  • Analyze sleep patterns to provide insights and recommendations (using AI providers for analysis).
  • Send important updates about app features and sleep science information.

Commitment: We will never sell, rent, or share your personal information or sleep data with third parties for marketing purposes. However, when you use AI-powered features, your data may be shared with third-party AI providers for processing - please see the AI Provider Disclaimer section for details. Your sleep information is personal and private, and we respect your privacy.

3. Data Handling & Security

⚠️ Security Disclaimers:

  • Limited Security Responsibility: While we use industry-standard practices to secure our mobile app, Sleepr cannot guarantee complete protection against all security threats.
  • User Responsibility: You are responsible for maintaining the security of your account credentials and not sharing them with others.
  • No Absolute Guarantee: We cannot guarantee that our mobile app will be completely free from security vulnerabilities or breaches.
  • Internet Risks: Data transmission over the internet carries inherent security risks that are beyond our control.

We implement the following security measures:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Secure authentication and access controls
  • Regular backups and disaster recovery procedures

However, you acknowledge that:

  • No mobile app or online service is completely secure
  • You use our services at your own risk
  • You should not share sensitive medical information through our app
  • You should seek professional medical advice for sleep-related health concerns

4. Third-Party Tools & Integrations

Our mobile app may integrate with third-party services for enhanced functionality:

  • Payment Processing: App Store (Apple) and Google Play Store for secure in-app purchase handling
  • AI Services: Third-party AI providers for sleep pattern analysis, recommendations, and content generation
  • Analytics: Analytics services for app improvement and user experience enhancement
  • Communication: Push notification services and email services for app updates and reminders

⚠️ AI PROVIDER DISCLAIMER:

  • AI Data Processing: When you use AI-powered features, your sleep data, photos, and information may be shared with and processed by third-party AI providers. We do not control how these AI providers handle, store, or use your data.
  • AI Provider Responsibility: Sleepr is not responsible for the data handling practices, security measures, or privacy policies of third-party AI providers. You are responsible for reviewing and accepting the AI provider's privacy policies and terms.
  • No Control Over AI Output: We do not control, verify, or guarantee the accuracy of AI-generated content, recommendations, or analysis. AI providers may produce inaccurate or inappropriate outputs.
  • AI Provider Changes: We may change AI providers at any time without notice. Different AI providers may have different data handling practices and privacy policies.
  • User Responsibility: You are solely responsible for reviewing and validating all AI-generated content before relying on it. Sleepr is not responsible for any issues arising from AI provider outputs or data handling.

We are not responsible for:

  • Security practices or data handling by these third parties, including AI providers
  • AI-generated content accuracy, completeness, or appropriateness
  • Service interruptions or violations related to third-party services, including AI providers
  • Performance issues arising from third-party integrations, including AI services
  • Data breaches or security incidents on third-party platforms, including AI provider services
  • How AI providers store, process, or use your data

You are responsible for reviewing and accepting their respective privacy policies and terms, especially those of AI providers. By using AI-powered features, you acknowledge that your data may be processed by third-party AI providers and that Sleepr is not responsible for their data handling practices.

5. User Data Ownership

All personal data and content you create using our mobile app remains yours:

✅ Your Data Stays Yours:

  • Personal profile information and preferences
  • Sleep tracking data and sleep patterns
  • Photos you take for sleep tracking
  • Habit goals and progress tracking
  • Sleep schedule preferences and reminders
  • Wind down ritual preferences
  • Any custom content you create in our app

However, once data is collected or content is created, Sleepr disclaims any ongoing responsibility regarding their use, accuracy, or outcomes. You retain full ownership of your personal data and can request deletion at any time.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of all personal data we have about you
  • Correction: Request updates or corrections to inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Request your data in a portable format
  • Restriction: Request limitations on how we process your data
  • Objection: Object to certain types of data processing

To exercise these rights, contact us through the means indicated in the contact section. We will respond to your request within 30 days.

7. Payments & Billing

All payments are processed securely through in-app purchases via the App Store (iOS) or Google Play Store (Android). We do not store your financial information directly.

  • Payments are made monthly or annually in advance through in-app purchases
  • Refunds are subject to App Store and Google Play Store refund policies
  • Payment failure will result in suspension or termination of Services
  • You can cancel your subscription at any time through your device's App Store or Google Play Store subscription settings
  • Immediate Cancellation: Subscription cancellation takes effect immediately with no grace period
  • Refund Policy: Refunds are handled by Apple (App Store) or Google (Google Play Store) according to their respective policies. Sleepr does not directly process refunds.
  • Premium Access: Premium features are revoked immediately upon cancellation

Payment Security: All payment information is encrypted and processed by Apple (App Store) or Google (Google Play Store), which are secure payment systems. We never see or store your payment information directly.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. In case of significant changes, we will notify you by email or through the mobile app. Continued use of the Services after changes implies acceptance of the new terms.

Notification: We will provide at least 30 days notice for any material changes to this policy that affect how we handle your personal information.

9. Contact

For questions about this privacy policy, data requests, or any other privacy-related questions, contact us at: juanpablorojasu2002@gmail.com

Data Protection Officer: If you have concerns about how we handle your data, you can also contact our data protection team at the same email address.